Effective Date: April 08, 2025
Welcome to Xpress Tracking. This Disclaimer outlines the terms of use for our website, mobile app, and shipping services. With 13 years of delivering excellence, we aim to provide fast, affordable, and secure solutions—but we want you to understand the limits of our responsibilities.
1. General Information
The content on our website and app is provided for general information only. While we strive for accuracy, we do not guarantee that all details, such as shipping times, rates, or service availability, are error-free or up-to-date at all times.
2. Service Limitations
We work hard to ensure your packages arrive quickly and safely. However, Xpress Tracking is not liable for:
- Delays due to weather, customs, strikes, or other events beyond our control.
- Loss, damage, or theft of packages unless covered by our optional insurance.
- Errors in shipping details provided by you, such as incorrect addresses.
3. Third-Party Services
Our services rely on trusted partners, like payment processors or logistics providers. We’re not responsible for their actions, outages, or errors. Any issues with third-party services should be addressed with them directly.
4. Website and App Use
Our website and app are offered “as is.” We do not promise they will always be:
- Free of technical issues, viruses, or interruptions.
- Compatible with every device or browser.
- Fully accurate in real-time (e.g., tracking updates may lag).
You use them at your own risk. We recommend keeping your devices secure.
5. No Warranties
To the fullest extent allowed by law, Xpress Tracking disclaims all warranties, express or implied, including:
- Fitness of our services for your specific needs.
- Uninterrupted or error-free performance.
- Outcomes of shipping or tracking beyond our stated terms.
6. Liability Limits
We’re not liable for indirect, incidental, or consequential damages, such as lost profits or missed deadlines, arising from our services. Our maximum liability is limited to the amount you paid for the specific shipment in question, where applicable.
7. User Responsibility
You agree to:
- Provide accurate shipping and payment information.
- Follow all laws and regulations (e.g., customs rules, prohibited items).
- Use our services for lawful purposes only.
Any misuse may result in service suspension or legal action.
8. External Links
Our site or app may link to third-party websites. We don’t endorse or control their content, accuracy, or practices. Clicking these links is at your own discretion.
9. Package Contents
You’re responsible for ensuring your packages comply with local and international laws. Xpress Tracking reserves the right to refuse or report shipments containing illegal, hazardous, or prohibited items.
10. Changes to This Disclaimer
We may update this Disclaimer as needed. Changes will be posted here with the new effective date. Continued use of our services means you accept the updated terms.
11. Contact Us
Questions about this Disclaimer? Reach us anytime:
- Email: support@xpresstracking.com
Our Commitment
For 13 years, Xpress Tracking has delivered fast, affordable, and discreet shipping to over 220 countries. This Disclaimer ensures clarity while we focus on serving you with excellence.